개인정보처리방침

KYPICK PRIVACY POLICY
Last updated: November 2, 2026

KYPICK (kypick.com) is operated by KY GLOBAL TRADING INC., 735 Challenger Street, Brea, CA 92821, USA ("KYPICK," "we," "us," or "our"). We sell U.S. products and ship them to customers in South Korea, Japan and the United States.

This Privacy Policy explains how we collect, use, share and protect your personal information when you visit our website, contact us, or place an order (the "Services"). By using the Services, you acknowledge that you have read this Privacy Policy. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to personal information.

1. INFORMATION WE COLLECT
Depending on how you use the Services, we may collect:
- Contact and shipping details: name, shipping and billing address, phone number and email address.
- Customs information: for Korean orders, your Personal Customs Clearance Code (개인통관고유부호) and your name as registered with customs; for other countries, any information required for import clearance.
- Order information: products viewed, added to cart, purchased, returned or cancelled, and your order history.
- Payment information: payment method and transaction details. Card payments are handled by our payment providers. KYPICK does not store your full card number.
- Account information: login details, preferences, reward points, referral and coupon history.
- Reviews and content: reviews, ratings, photos, questions and comments you submit.
- Communications: messages you send us by email, KakaoTalk, website chat or contact forms. Some chat replies may be generated with AI assistance.
- Device and usage information: IP address, browser, device type, language, pages visited and how you interact with the Services, collected through cookies and similar technologies.

2. HOW WE COLLECT INFORMATION
- Directly from you, when you create an account, place an order, write a review or contact us.
- Automatically, through cookies and similar technologies when you use the Services.
- From service providers that work for us, such as our e-commerce platform, payment processors, carriers, and review, rewards and chat apps.

3. HOW WE USE YOUR INFORMATION
- To process, ship and deliver your orders, including customs clearance.
- To process payments, returns, refunds and cancellations.
- To manage your account, reward points, coupons and referrals.
- To answer your questions and provide customer support.
- To send order and shipping updates.
- To send marketing emails or messages, if you have agreed to receive them. You can unsubscribe at any time.
- To show you relevant products and advertising, and to improve our website.
- To detect and prevent fraud, abuse and security problems.
- To comply with legal obligations and enforce our Terms of Service.

4. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information for money. We share it only as needed:
- Service providers that help us run the store, including Shopify (our e-commerce platform provider, which hosts our store), payment processors, email, customer chat, KakaoTalk, reviews, rewards, analytics, translation and advertising tools.
- Shipping carriers and customs authorities, including USPS, Korea Post, Sagawa and the customs authority of the destination country, to deliver your order. This includes your name, address, phone number, order contents and customs identification number.
- Advertising partners, to show you ads based on your activity, where permitted by law. You may opt out where this right is available to you.
- Authorities or other parties when required by law, to protect our rights, or in connection with a business sale or merger.

Some of these providers may also process your information under their own privacy policies.

5. INTERNATIONAL TRANSFERS
KYPICK is based in the United States. If you live in South Korea, Japan or another country, your personal information is transferred to, stored and processed in the United States and other countries where our service providers operate, and is sent to carriers and customs authorities in your country to deliver your order.

For customers in South Korea:
- Recipients: KY GLOBAL TRADING INC., Shopify Inc. and its affiliates, payment providers, Korea Post and Korean customs.
- Countries: United States, Canada, South Korea and other countries where these providers operate.
- Timing and method: transferred electronically over the network when you place an order or use the Services.
- Items: name, address, phone number, email, Personal Customs Clearance Code, order and payment details.
- Purpose: order processing, payment, customs clearance, delivery and customer support.
- Retention: as described in Section 7.
You may refuse this transfer, but we will not be able to process or deliver orders without it.

6. COOKIES
We use cookies and similar technologies to keep your cart, remember your preferences and language, understand how the site is used, and show relevant advertising. You can control cookies through your browser settings or any cookie banner shown on our site. Blocking some cookies may affect how the site works.

7. RETENTION
We keep personal information only as long as needed for the purposes above. Order, payment and customs records are kept for as long as required by tax, accounting and consumer protection laws (generally up to 5 years). Marketing information is kept until you unsubscribe. Account information is kept until you ask us to delete your account, unless we must keep it longer by law.

8. SECURITY
We use reasonable measures to protect your information, including a secure checkout. However, no method of transmission or storage is completely secure. Please do not send sensitive information, such as full card numbers, by email or chat.

9. YOUR RIGHTS
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your information
- Receive a copy of your information (portability)
- Withdraw consent or stop processing
- Opt out of marketing messages and targeted advertising

To make a request, contact us using the details below. We may need to verify your identity first. We will not discriminate against you for exercising your rights. Some information may need to be kept for legal reasons even after a deletion request.

10. CHILDREN
Our Services are not intended for children. We do not knowingly collect personal information from anyone under the age of majority where they live. If you believe a child has provided us with information, please contact us and we will delete it.

11. THIRD-PARTY LINKS
Our site may link to third-party websites and services, such as carrier tracking pages and KakaoTalk. We are not responsible for their privacy practices. Please review their policies.

12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last updated" date.

13. CONTACT
For privacy questions or to exercise your rights:
KY GLOBAL TRADING INC. (KYPICK)
735 Challenger Street, Brea, CA 92821, USA
Email: kyglobal2020@gmail.com
Phone: +1 714-501-9130
KakaoTalk: KYglobal
Customer service hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. (U.S. Pacific Time)

If you are not satisfied with our response, you may contact the data protection authority in your country.