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KYPICK TERMS OF SERVICE
Last updated: November 2, 2026

OVERVIEW
Welcome to KYPICK (kypick.com). KYPICK is operated by KY GLOBAL TRADING INC., a California corporation located at 735 Challenger Street, Brea, CA 92821, USA ("KYPICK," "we," "us," or "our"). We sell authentic U.S. products, including dietary supplements, vitamins, beauty, personal care, grocery and household goods, and ship them from the United States to customers in South Korea, Japan and the United States.

These Terms of Service ("Terms"), together with our Privacy Policy, Shipping Policy and Return, Refund & Cancellation Policy (together, the "Policies"), govern your use of our website, stores, chat and messaging channels, and all related products and services (the "Services"). By visiting our site, creating an account, or placing an order, you agree to these Terms. If you do not agree, please do not use the Services.

KYPICK is powered by Shopify. All purchases are made directly with KYPICK, not with Shopify.

SECTION 1 - ELIGIBILITY AND ACCOUNTS
1.1 You must be at least the age of majority where you live to place an order. A parent or legal guardian must place any order made for a minor.
1.2 You agree to provide accurate, current and complete information, including your full legal name, shipping address, phone number, email address and, where required by the destination country, your customs identification number (for example, the Korean Personal Customs Clearance Code, 개인통관고유부호). The name on the order must match the name registered with the customs authority.
1.3 You are responsible for keeping your login details secure and for all activity on your account. You may not transfer, sell or share your account.

SECTION 2 - PERSONAL-USE PURCHASES AND CUSTOMS
2.1 International orders are shipped to you as the importer of record for your own personal or household use. You confirm that your purchases are not for resale, commercial distribution or export to a third country.
2.2 You are responsible for knowing and complying with the import rules of your country, including personal-use quantity limits, restricted ingredients, and product categories that cannot be imported. Some products we sell may be restricted or prohibited in certain countries.
2.3 Import duties, taxes and customs fees are not included in our prices and are the customer's responsibility, unless we state otherwise in writing.
2.4 If a shipment is delayed, held, inspected, returned, refused, destroyed or seized by customs because of (a) incorrect, incomplete or mismatched customer information, (b) the customer exceeding personal-use limits across one or more orders or sellers, (c) the customer's refusal to pay duties or respond to customs requests, or (d) the customer's own import eligibility, KYPICK is not responsible for the loss. Any refund in these cases is at our discretion and, where offered, will be for the product price only, excluding original shipping, return shipping, duties and handling costs.
2.5 We may cancel, split or limit any order that we reasonably believe may exceed personal-use limits or may not clear customs.

SECTION 3 - PRODUCTS AND HEALTH INFORMATION
3.1 We sell genuine products sourced in the United States. Products are made for the U.S. market, so labels, packaging and instructions are generally in English and may differ from versions sold in your country. Manufacturers may change packaging, formulas, sizes or appearance without notice.
3.2 Product images, descriptions and translations on our site are for reference. Colors and appearance may vary by device. If there is any difference between our description and the manufacturer's label, the manufacturer's label controls.
3.3 Dietary supplements and over-the-counter products are not intended to diagnose, treat, cure or prevent any disease. Information on our site, in our blog ("Health News") and in our customer service replies, including replies generated with AI assistance, is general information only and is not medical advice. Always read the product label and consult a doctor or pharmacist before use, especially if you are pregnant, nursing, taking medication, have a medical condition, or are buying for a child.
3.4 You are responsible for checking ingredients and allergens before use. Results vary between individuals, and we do not guarantee any particular result.
3.5 Products that are past their recommended use date when delivered, or that arrive damaged or defective, are handled under our Return, Refund & Cancellation Policy.

SECTION 4 - ORDERS
4.1 Placing an order is an offer to buy. Your order is accepted only when we confirm it or ship it. We may decline or cancel any order for any reason, including stock shortages, suspected fraud, pricing or listing errors, customs or shipping restrictions, or orders that appear to be for resale.
4.2 If we cancel an order after you have paid, we will refund the amount paid for the cancelled items to your original payment method.
4.3 Cancellations, returns and refunds are governed by our Return, Refund & Cancellation Policy, which forms part of these Terms.

SECTION 5 - PRICES, PAYMENT AND PROMOTIONS
5.1 Prices are listed in U.S. dollars (USD) and you are charged in USD. Any Korean won (KRW) or Japanese yen (JPY) amount shown on our site is an estimate for reference only. Your card issuer's exchange rate and any foreign transaction fees are your responsibility.
5.2 Prices, promotions and free shipping thresholds may change at any time without notice. The price that applies is the price shown at checkout when you place your order.
5.3 If a product is listed at an incorrect price because of a typographical, system or supplier error, we may cancel the order and refund you, even after we have sent an order confirmation.
5.4 Discount codes, coupons, free gifts, reward points, referral rewards and review rewards have no cash value, cannot be exchanged for cash, and are subject to their own conditions. Unless stated otherwise, they cannot be combined, are limited to one per customer, and may be changed or ended at any time. We may cancel rewards or orders obtained through abuse, such as using multiple accounts, fake referrals or fake reviews.
5.5 If you file a payment dispute or chargeback for an order that was delivered as described, we may suspend your account and seek recovery of the amount and any related fees.

SECTION 6 - SHIPPING AND DELIVERY
6.1 Shipping methods, processing times and estimated delivery times are described in our Shipping Policy. All delivery times are estimates and are not guaranteed.
6.2 We are not responsible for delays caused by carriers, customs clearance, weather, holidays, strikes or other events outside our control.
6.3 Risk of loss passes to you when we hand your order to the carrier. We will help you file a claim with the carrier if a package is lost or damaged in transit.
6.4 Please check your shipping address carefully. We are not responsible for packages delivered to an incorrect or incomplete address that you provided. Reshipping costs for returned packages are your responsibility.
6.5 For Korean orders, tracking is provided through Korea Post and may only become available several days after dispatch, once the package has cleared customs.

SECTION 7 - RETURNS AND REFUNDS
Returns, refunds and cancellations are handled under our Return, Refund & Cancellation Policy. In summary, return requests must be made within 7 days of delivery, change-of-mind returns must be unopened and unused, and a restocking fee and customer-paid return shipping apply to change-of-mind returns. Nothing in these Terms limits any right you have under mandatory consumer protection laws that apply to you.

SECTION 8 - REVIEWS AND FEEDBACK
8.1 When you submit a review, photo, question, comment or suggestion ("Feedback"), you grant KYPICK a worldwide, royalty-free, perpetual license to use, reproduce, translate, edit, publish and display it, together with your display name, in any media, including on our site, social media and advertising.
8.2 Reviews must be honest and based on your own experience with the product. If you receive a reward for writing a review, we may disclose this.
8.3 We may refuse, edit for length or format, or remove Feedback that is false, offensive, unlawful, contains personal information, makes medical claims, or violates anyone's rights. We are not required to pay for, keep confidential, or respond to Feedback.

SECTION 9 - INTELLECTUAL PROPERTY
All content on the Services, including text, product descriptions, translations, blog articles, images, graphics, logos and the KYPICK name, is owned by KYPICK or its licensors and protected by intellectual property laws. You may use the Services for personal, non-commercial purposes only. You may not copy, scrape, republish or use our content, product listings or images for any commercial purpose without our prior written consent. Brand names and trademarks of the products we sell belong to their respective owners.

SECTION 10 - PROHIBITED USES
You may not use the Services to: (a) break any law; (b) buy products for resale or commercial use; (c) provide false information or impersonate anyone; (d) commit fraud or abuse promotions, rewards or reviews; (e) harass or threaten our staff or other users; (f) upload viruses or malicious code; (g) scrape, crawl or copy the Services or our content by automated means without our permission; or (h) interfere with the security or operation of the Services. We may suspend or close accounts and cancel orders that violate these Terms.

SECTION 11 - THIRD-PARTY SERVICES AND LINKS
The Services use or link to third-party services, such as Shopify, payment providers, Korea Post, Sagawa, KakaoTalk, review apps and translation tools. We are not responsible for their content, availability or practices, and your use of them is subject to their own terms.

SECTION 12 - PRIVACY
Our collection and use of personal information is described in our Privacy Policy. To deliver your order, we share the information needed (such as your name, address, phone number and customs identification number) with carriers and customs authorities. Because we operate in the United States, your information is processed in the United States.

SECTION 13 - ERRORS AND CHANGES
Our site may contain errors in product information, pricing, availability or shipping details. We may correct errors and update information at any time without notice, and may cancel affected orders as described in Section 4 and Section 5.

SECTION 14 - DISCLAIMER OF WARRANTIES
To the fullest extent permitted by law, and except as expressly stated in our Policies, the Services and all products are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. Product warranties, if any, are provided by the manufacturer. Some jurisdictions do not allow these exclusions, so they may not apply to you.

SECTION 15 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, KYPICK, KY GLOBAL TRADING INC. and their officers, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits or data, arising from your use of the Services or any product. Our total liability for any claim related to an order will not exceed the amount you paid for that order. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

SECTION 16 - INDEMNIFICATION
You agree to indemnify and hold harmless KYPICK, KY GLOBAL TRADING INC., Shopify and their affiliates, officers, employees and agents from any claims, losses and costs, including reasonable attorneys' fees, arising from your breach of these Terms, your violation of any law or third-party right, or your misuse of the Services or products.

SECTION 17 - SUSPENSION AND TERMINATION
We may suspend or terminate your access to the Services at any time if you violate these Terms or if we stop offering the Services. Sections that by their nature should survive, including Sections 8, 9, 14, 15, 16 and 19, will survive termination.

SECTION 18 - LANGUAGE
These Terms may be provided in Korean, Japanese or other languages for convenience, including through automatic translation. If there is any conflict between the English version and a translated version, the English version controls, to the extent permitted by law.

SECTION 19 - GOVERNING LAW AND DISPUTES
These Terms are governed by the laws of the State of California, USA, without regard to its conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Orange County, California, and you consent to their jurisdiction, except where the mandatory laws of your country of residence give you the right to bring a claim in your local courts. Before starting any formal claim, you agree to contact us first so we can try to resolve the issue informally.

SECTION 20 - GENERAL
If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce any right is not a waiver of that right. These Terms and our Policies are the entire agreement between you and KYPICK about the Services. You may not assign these Terms; we may assign them, for example in connection with a business transfer.

SECTION 21 - CHANGES TO THESE TERMS
We may update these Terms at any time by posting the new version on this page with a new "Last updated" date. Changes apply to orders placed after the update. Continuing to use the Services after an update means you accept the updated Terms.

SECTION 22 - CONTACT US
KY GLOBAL TRADING INC. (KYPICK)
735 Challenger Street, Brea, CA 92821, USA
Email: kyglobal2020@gmail.com
Phone: +1 714-501-9130
KakaoTalk: KYglobal
Customer service hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. (U.S. Pacific Time)